1
Centralized case management
Digitized the entire lifecycle of child justice cases, replacing vulnerable paper files with a secure, centralized database accessible only to authorized legal and social personnel.
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Child protectionJudicial workflowsUNICEF
Motherhood & Childhood Center: Streamlining Child Justice and Protection Nationwide
How Egypt's Motherhood & Childhood Center, backed by UNICEF, partnered with Intrazero to digitize the Child's Prosecution Office, securing and accelerating the legal workflows of vulnerable minors.
0%Digitized child-justice case management
Same dayDigital escalation (down from 3–7 working days)
0–16 wkSecure MVP delivery
0–9 moPhased rollout & controlled adoption
0–60Authorized users trained in initial cohort
Case overview
Deployment at a glance
Region
Egypt · Nationwide
Period
MVP: 12–16 wk · Rollout: 6–9 mo
Stakeholder
Motherhood & Childhood Center & Child's Prosecution Office (backed by UNICEF)
Products
Custom Platform
Challenge
The Motherhood & Childhood Center and the Child's Prosecution Office faced significant operational and security challenges while managing sensitive legal cases involving minors across Egypt — fragmented documentation, siloed coordination, multi-day escalation, and weak confidentiality controls.
Solution
Intrazero architected and deployed a highly secure custom platform specifically designed for the unique legal and social workflows of the Child's Prosecution Office — with three operational pillars covering centralized case management, secure collaborative workflows, and rigorous confidentiality controls.
Solution stack
Custom Platform
Deployed in production
Sector context
Why this matters
Child justice and protection represent the most sensitive and critical intersection of social welfare and legal infrastructure. When legal proceedings involving vulnerable minors rely on manual, paper-based workflows, the risks multiply: delayed interventions, compromised confidentiality, and systemic inefficiencies that directly impact child safety. For national entities like the Motherhood & Childhood Center and the Child's Prosecution Office, transitioning to a highly secure, centralized digital environment is not merely an administrative upgrade; it is a vital step to ensuring swift, confidential, and coordinated legal action in defense of children's rights.
The challenge
Before deployment: the operational picture
The Motherhood & Childhood Center and the Child's Prosecution Office faced significant operational and security challenges while managing sensitive legal cases involving minors across Egypt:
- Highly sensitive child protection cases were managed through fragmented, manual documentation, increasing the risk of data vulnerability and administrative delays.
- Coordination between social workers, legal counsel, and prosecution officials was hindered by siloed information channels.
- Before digitization, sensitive child-related cases could require 3–7 working days to retrieve, review, escalate, or consolidate across legal and social stakeholders, especially when files depended on paper records, manual handovers, or phone-based follow-ups.
- Legacy paper-based workflows created risks around unauthorized file access, misplaced records, duplicated documentation, unclear approval history, inconsistent confidentiality controls, and limited visibility into who accessed or modified sensitive child-related case information.
- An estimated 120–180 administrative staff hours per month were previously consumed by file retrieval, manual data entry, case-status follow-up, document matching, report preparation, and coordination between prosecution, social, and child protection stakeholders.
The judicial authorities required a custom, impregnable digital platform capable of standardizing case management, ensuring absolute data confidentiality, and accelerating legal workflows.
The solution
How it works
2
Secure collaborative workflows
Established a unified digital environment that enables seamless, real-time coordination between prosecutors, social workers, and the Motherhood & Childhood Center, accelerating intervention and legal processing.
3
Confidentiality & access control
Implemented rigorous, role-based access protocols to ensure that highly sensitive data regarding vulnerable minors is protected against unauthorized viewing or tampering.
Tech stack & deployment
Secure custom case-management platformCentralized encrypted databaseEncrypted document storageRole-based access controlConfigurable case workflows and escalation rulesAudit logging on all access and modification eventsCase-status dashboards and structured reporting
Compliance posture
- Aligned with Egyptian national judicial data security standards
- Aligned with child protection confidentiality laws
- Aligned with UNICEF international data privacy benchmarks for humanitarian contexts
- Full audit trail across case access, modification, and escalation events
Implementation
Phased rollout
Phase 1
Judicial discovery & security audit
Mapped the child justice workflow from case intake to prosecution review, referral, escalation, documentation, and reporting. Identified user roles, confidentiality requirements, sensitive data categories, document flows, approval points, reporting needs, and security controls required for child-related judicial records.
Phase 2
Custom platform development
Built secure case files, role-based access permissions, encrypted document storage, configurable case stages, referral workflows, escalation rules, administrative dashboards, audit logs, and reporting templates. The platform was configured to reflect the operational reality of child prosecution and child protection stakeholders rather than forcing users into a generic case-management model.
Phase 3
Secure rollout & user adoption
Initial training covered 40–60 authorized users — including prosecution staff, administrative users, social workers, and supervisory stakeholders. Training focused on secure login, case creation, document upload, status updates, referral handling, escalation procedures, confidentiality rules, and report generation.
Outcomes
Outcomes with measurement methodology
| Metric | Baseline | After deployment | Methodology |
|---|---|---|---|
| Case processing workflows | Manual / fragmented | 100% digitized | Internal Prosecution Office audits |
| Case data security | High vulnerability (paper) | Secure role-based digital access | System security logs |
| Case escalation time | 3–7 working days for manual coordination | Same-day digital escalation for urgent cases | Workflow timestamps and escalation logs |
| Administrative workload | 120–180 staff hours/month | Significant reduction via digital workflows and automated reporting | Process mapping and before/after staff workload estimates |
| Confidentiality controls | Inconsistent paper-based controls | Role-based access with full audit trail | User access logs and governance review |
Case processing workflows
Baseline
Manual / fragmented
After deployment
100% digitized
Methodology
Internal Prosecution Office audits
Case data security
Baseline
High vulnerability (paper)
After deployment
Secure role-based digital access
Methodology
System security logs
Case escalation time
Baseline
3–7 working days for manual coordination
After deployment
Same-day digital escalation for urgent cases
Methodology
Workflow timestamps and escalation logs
Administrative workload
Baseline
120–180 staff hours/month
After deployment
Significant reduction via digital workflows and automated reporting
Methodology
Process mapping and before/after staff workload estimates
Confidentiality controls
Baseline
Inconsistent paper-based controls
After deployment
Role-based access with full audit trail
Methodology
User access logs and governance review
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